For Coffee Shops & Cafés

Turn one-time visitors into regulars

A Telegram bot built for your coffee shop: a digital loyalty card where every 5th coffee is free, announcements you can send to every regular in seconds, pre-orders, your menu, and honest feedback — all in the app your customers already have open.

No app to install No plastic cards You own the data
Bean & Brew
bot
Morning, Anna! ☕ Here's your card:
5
1 more — your next coffee is free 🎉
Order my usual ▸
Flat white, oat milk — ready in 6 min. Skip the line, just show this. ✅
📣 Rainy Tuesday: −20% on filter coffee
The main feature

Every 5th coffee free — without the paper card nobody keeps

Paper stamp cards get lost, washed, and forged. A digital card lives in a chat your customer already checks twenty times a day, so it never disappears — and neither does the reason to come back to you instead of the place across the street.

  • One tap for the barista
    Your team confirms a purchase from their own phone or the register — no training, no extra hardware.
  • Impossible to fake
    Stamps are issued by your staff only, and each reward is a single-use code that burns after redemption.
  • Set your own rule
    Every 5th, every 7th, double stamps before 10am, a free pastry at 10 cups — the mechanic is yours to choose.
  • It reminds them for you
    When someone sits at 4 of 5 stamps, the bot can nudge them: one more and it is on the house.
Bean & Brew
Loyalty Card
5
1 more cup → next one is free
Reward auto-issued in chat
0
apps to install
1 tap
to add a stamp
100%
yours to keep
What it does

Everything a small coffee shop actually needs

Start with loyalty and announcements, then add whatever fits how you work. Nothing you don't use.

Digital loyalty card

Every 5th coffee free — or your own rule. Stamps, rewards, and single-use redemption codes handled automatically.

Announcements & offers

Push a new seasonal drink, a rainy-day discount, or an event to every regular at once — or just to those who have not been in for weeks.

Pre-order & pickup

Regulars order their usual on the walk over and skip the queue. Fewer people waiting, more orders per hour at peak.

Menu & daily specials

Your full menu with photos and prices in chat, plus today's bake and what just ran out — updated by you in seconds.

Bookings & events

Take table reservations, tasting sessions, or workshop signups without a phone call or a third-party booking fee.

Private feedback

Unhappy customers tell the bot instead of Google. You get a chance to fix it before it becomes a one-star review.

Birthdays & comebacks

A free drink on their birthday, or a small offer when a regular quietly stops showing up. Automatic, personal, on brand.

Simple analytics

Which offer actually brought people in, what your repeat rate looks like, who your top regulars are — in plain numbers.

A customer base you own

Every subscriber, purchase, and reward is exportable. Not locked inside someone else's loyalty platform.

How it works

From a chat to a QR code on your counter

1

We talk for 20 minutes

Your menu, your loyalty rule, how your baristas work. No technical questions — you describe the shop, we handle the rest.

2

We build and brand it

Your name, your colours, your tone of voice. You get a working bot to try on your own phone before anything goes live.

3

Your team tests it

A short walkthrough for the baristas and a trial run on real orders, so nobody is figuring it out in front of a queue.

4

QR goes on the counter

Customers scan, the card starts filling, and you can send your first announcement the same day.

Why a bot beats the usual options

Most coffee shops end up with paper cards or a loyalty app nobody downloads. Here's the honest comparison.

Paper stamp cards

  • Lost, washed, or forgotten at home
  • Easy to fake with a borrowed stamp
  • You learn nothing about your customers
  • No way to tell them about anything

A loyalty app

  • Nobody installs an app for one café
  • Monthly fee per location, forever
  • Your customer list lives on their platform
  • Updates need their approval

A Telegram bot

  • Already installed — they just scan a QR
  • One-time build, no per-seat monthly rent
  • Subscribers and history are yours to export
  • Send an offer to everyone in 30 seconds
Why it pays off

The cheapest customer is the one who already knows you

Winning a new customer costs far more than bringing back someone who liked your coffee last week. A loyalty card gives them a reason to come back; a broadcast gives you a way to ask.

  • A reason to choose you over the café next door
  • A direct line to your regulars that costs nothing to use
  • Quieter hours you can fill with a single message
  • Complaints that reach you instead of Google reviews
  • A customer list that stays yours if you ever move or rebrand
Loyalty that sticks
A card they cannot lose
📣
Instant reach
Every regular, one message
⏱️
Shorter queues
Pre-orders at peak hours
📊
Real numbers
What actually worked
FAQ

Questions coffee shop owners ask

Do my customers need to install anything?

No. If they already have Telegram, they scan a QR code on the counter and the bot opens in a chat — no separate app, no signup form, nothing to install on your side either.

How does the every-5th-coffee-free card work?

Each purchase adds a digital stamp. Your barista confirms it in one tap (or the customer scans a code at the register), and when the card fills up the bot issues a one-time reward code that burns after it is used.

Can I send offers to my customers?

Yes. Broadcast a new seasonal drink, a rainy-day discount, or an event to everyone who has used the bot — or only to a segment, like people who have not visited in three weeks.

What if my baristas are not technical?

They only ever tap one button to confirm a purchase. We walk your team through it and run a trial before the QR code goes on the counter, so nobody learns it in front of a queue.

How long does it take to launch?

A working bot with loyalty and broadcasts is typically ready in one to two weeks, including your branding, your menu, and a test run with your team.

Do I own the customer base?

Yes. Subscribers, purchase history, and reward data are yours and exportable. You are not renting access to your own customers from a loyalty platform.

Can it work for more than one location?

Yes. Multiple locations can share one bot with per-shop stamps, menus, and announcements, so a customer earns rewards wherever they visit you.

See it working before you decide

Tell us your loyalty rule and send over your menu — we'll build a demo bot with your branding so you can try it on your own phone. No commitment, no setup fee to look.

Also building bots for restaurants, bakeries, barbershops, and small retail.