Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of Scrapels's data collection and processing services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

Our Services

Scrapels provides professional data collection and processing services including:

Web scraping and data extraction
Data cleaning and processing
AI training data preparation
Bulk contact and service page collection
Custom data solutions

User Responsibilities

Prohibited Activities

Violating website terms of service or robots.txt files
Scraping personal data without consent
Overloading servers with excessive requests
Using data for illegal or harmful purposes
Violating intellectual property rights

You are responsible for ensuring that your use of our services complies with all applicable laws and regulations.

Service Level Agreement

Delivery Times

Small projects: 1-3 business days
Standard projects: 3-7 business days
Complex projects: 7-14 business days
Enterprise projects: 14-30 business days

Quality Standards

99% data accuracy guarantee
Structured data delivery
Format compatibility assurance
Revision support included

Payment Terms

Payment Schedule

All projects: Payment after completion and delivery
No upfront payments required
Payment due within 7 days of project completion
Money-back guarantee if not satisfied with results

We work on a "pay after delivery" basis to ensure your complete satisfaction. Payment is due within 7 days of receiving the completed project.

Data Ownership & Rights

Data Ownership

You retain full ownership of your data
We do not claim rights to your collected data
Data is delivered in your preferred format
We maintain data confidentiality

Upon project completion, you receive full rights to the collected data. We do not store or use your data for any other purposes.

Intellectual Property

You are responsible for ensuring that you have the right to collect data from target websites. This includes:

Respecting website terms of service
Obtaining necessary permissions
Complying with robots.txt files
Following rate limiting guidelines

Limitation of Liability

Important Notice

Scrapels's liability is limited to the amount paid for the specific service. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

Termination

Either party may terminate services with written notice. Upon termination:

Outstanding payments become immediately due
Completed work will be delivered
Confidentiality obligations continue
Data ownership rights are transferred

Governing Law

These Terms are governed by the laws of the jurisdiction where Scrapels operates. Any disputes will be resolved through binding arbitration.

Contact Information

For questions about these Terms of Service, please contact us:

Email: [email protected]

Website: https://scrapels.com/contact

Terms Updates

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services constitutes acceptance of the modified Terms.